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Server status

05/02/08 - Some customers that subscribe to our SPAM and virus filtering service may be receiving some duplicates messages. This is due to an overloaded server caused by a denial of service attack aimed at one of our clients. The issue should now be resolved, but please contact us if you still experience any problems. We apologise for any inconvenience caused.

 

Internet outages and maintenance schedule

Telehouse-north0.core.enta.net ()
We have lost power the the above router, the data centre staff are aware and are working to restore.
Partial Outage: Telford DC3 Air Conditioning ()
We are currently experiencing some issues with the air conditioning in DC3 in our Telford Headquarters. It appears as though some AC units have lost power, as such we are attempting to maintain the temperature as low as possible until the feed can be restored. We are of course working to restore the system promptly [...]
21CN Wolverhampton Node Outage ()
BT Openreach are currently carrying out emergency work to repair damaged fibers in the Wolverhampton node of the 21CN network. This impacts any users on exchanges upgraded to 21CN that connect to this node. At present this is a very small number of users. We apologise for the inconvenience and will advise when the service [...]
Hardware failure affecting internal systems ()
We are currently suffering from a hardware failure that is affecting access to many of our internal systems. This failure will impact on the efficiency of our teams in being able to deal with your queries as access to certain information is currently unavailable. We ask that you please bear with us during this period [...]
xDSL Issue ()
We are currently experiencing some connectivity issues with xDSL connections, our engineers are looking into this issue as a matter of urgency and will update this post as soon as we have more information.
Additional Central Capacity ()
We have today ordered additional capacity for central 5, ETA is Friday 11-04-2008.

 

Scheduled maintenance

There is currently no maintenance scheduled for our servers.

 

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