Microsoft has announced today that Service Pack 3 for Windows XP will be available to download from the Windows Update site on April 29th. The third service pack includes all previous updates and fixes as well as updates to the Management Console, Windows Installer and more.

Today saw the launch of our new online support suite. It has been designed to improve our old ticketing system and include a new knowledge base and download centre.

The ticketing system allows us to add, manage and update the jobs that we do. Clients can also interact by updating tickets and monitoring progress.

The knowledge base is intended to reduce the amount of support queries directed to our support staff by offering solutions to common problems.

The download centre will allow customers to download drivers, manuals and software for their servers, workstations or notebooks.

The suite is accessible via our Support section or this url - http://support.a2z-computing.com - if you had a user account on our old JobLog system then you will be able to log in to the new support suite using the same username and password.

David Webb, one of A2Z Computing's senior support staff, has been chosen for chairman of a popular networking group in Newport.

The role at Action Business Club, the breakfast networking group that holds weekly events in Newport and Swansea, was handed over from Dave Brassey of Underwood Insurance having served a full year as chairman.

Having been a member of ABC since it's conception David will now chair meetings and be an active part of the steering group.

The group has also launched it's new web site this month at http://www.actionbusinessclub.co.uk

A2Z Computing has supplied and installed 18 new IT-integrated desks in Monmouth Comprehensive School.

The desks are Verso Tower 880 dual-purpose ICT desks fully integrated with AG Neovo hard glass TFT monitors, A2Z Computing min-tower workstations and a Microsoft keyboard and mouse.

	Monmouth Comprehensive School ICT Desks - picture 1
	Monmouth Comprehensive School ICT Desks - picture 2

Two schools in South Wales using Ranger Suite and A2Z Computing technical support services have been featured in case studies produced by Sentinel Products. Read the full articles by clicking on the relevant links below.

	Lodge Hill Junior School case study (217KB)
	Caldicot Comprehensive School case study (208KB)

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